FAQ – La Clef des Châteaux Hotel
Find all the practical information you need to facilitate your stay at La Clef des Châteaux
Everything you need to know
At Hôtel La Clef des Châteaux, check-in is from 2:00 pm and check-out is before 12:00 noon. Reception is open 24/7, ensuring a welcome at any hour, including for late arrivals. Free luggage storage is available for dropping off bags before check-in or after departure.
Yes, Wi-Fi is free throughout Hôtel La Clef des Châteaux — in all rooms, common areas and the seminar room.
Yes, Hôtel La Clef des Châteaux has a free private car park on-site, available to all guests. Dedicated spaces for guests with reduced mobility (PMR) are also provided. No reservation required.
Yes, dogs and cats are welcome at Hôtel La Clef des Châteaux, subject to a supplement of €8 per night per pet. We recommend mentioning this when booking. See also: our pet policy
Yes, Hôtel La Clef des Châteaux welcomes families with children. The Chambre Duplex Famille (22 m², up to 4 guests, terrace) and the Chambre Prestige (33 m², up to 4 guests, sofa bed 160 cm) are particularly well suited. Highchairs, bottle warmers and cots are available on request, subject to availability. The children's breakfast rate is €9 for under 12s. See also: our breakfast buffet
Yes, Hôtel La Clef des Châteaux offers 2 PMR-accessible rooms (Chambre Standard, located on the ground floor of the annexe building, accessible at ground level) as well as a dedicated PMR car parking space. We recommend specifying your needs when booking so we can prepare your stay accordingly. See also: our accessibility section
Yes, Hôtel La Clef des Châteaux is entirely non-smoking. Smoking is not permitted in any rooms or indoor spaces.
How to book
You can book directly with Hôtel La Clef des Châteaux, with no intermediary:
- Online: www.hotel-la-clef-des-chateaux.fr
- By phone: +33 (0)2 54 81 42 42
- By email: contact@laclefdeschateaux.fr
Our reception is available 24/7 to answer your questions and accommodate any special requests.
Hôtel La Clef des Châteaux accepts the following payment methods:
- Visa, Mastercard, American Express
- Online bank cards
- Apple Pay
- Chèques-Vacances (French holiday vouchers)
Bank cheques are not accepted.
Yes, a tourist tax of €1.50 per night per person applies to all guests aged 17 and over. It is payable on-site and is not included in the room rate.
Cancellation conditions vary depending on the room type and rate chosen at the time of booking. We recommend reading the conditions carefully before confirming. For any questions, our team is available on +33 (0)2 54 81 42 42 or at contact@laclefdeschateaux.fr.
Your arrival, stress-free
Yes, Hôtel La Clef des Châteaux reception is open 24/7. Whatever time you arrive, our team will be there to welcome you. To make your late arrival as smooth as possible, we recommend letting us know in advance:
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
Hôtel La Clef des Châteaux does not operate a fixed pricing policy for early check-in or late check-out. These services are offered free of charge, subject to availability, on simple request. Please contact us in advance:
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
Yes, Hôtel La Clef des Châteaux offers a free luggage storage service. Drop off your bags before check-in on arrival day, or after check-out if you wish to enjoy the grounds before departing. Simply visit reception, open 24/7.
Blois-Chambord station is approximately 10 km from Hôtel La Clef des Châteaux. As Maslives has no local public transport, we recommend arranging a taxi or hire car from the station. For more information, our team is available on +33 (0)2 54 81 42 42.
Getting to the hotel
Yes, a free private car park is available on-site for all guests of Hôtel La Clef des Châteaux. PMR spaces are reserved for guests with reduced mobility. No reservation required.
From Paris, Hôtel La Clef des Châteaux is approximately 2 hours via the A10 motorway (Paris-Bordeaux), towards Blois. Take the Blois exit, then follow the D33 to Maslives. Our address: 14 Rue de Chambord, 41250 Maslives. The hotel is 15 minutes from the A10 junction.
Hôtel La Clef des Châteaux is ideally situated in the heart of the Loire Valley:
- Château de Chambord: 3 km — approximately 3 minutes by car
- Château Royal de Blois: 10 km
- Château de Villesavin: 10 km
- Château de Cheverny: 20 km
We offer skip-the-line tickets for the Château de Chambord at €21/person. Ask at reception. See also: our activities & excursions
Maslives is a rural village with no nearby public transport. A car is the recommended way to reach Hôtel La Clef des Châteaux. For getting around locally, we offer bicycle rental delivered to the hotel and organised trilingual minibus excursions. See also: our activities & excursions
Pets are welcome
Yes, dogs and cats are welcome at Hôtel La Clef des Châteaux. A supplement of €8 per night per pet applies. We recommend mentioning your pet when booking to help us prepare for your stay.
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
Dogs and cats are accepted at Hôtel La Clef des Châteaux under their owners' responsibility. For information about specific conditions for your pet, please contact our team in advance:
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
An accessible hotel
Yes, Hôtel La Clef des Châteaux offers 2 PMR-accessible rooms (Chambre Standard), located on the ground floor of the annexe building, accessible at ground level. A dedicated PMR parking space is also available. The hotel has no lift. Please specify your needs when booking so we can prepare your stay accordingly.
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
Hôtel La Clef des Châteaux does not have a lift. The 2 PMR rooms (Chambre Standard) are located on the ground floor of the annexe building, accessible at ground level with no stairs required. For any accessibility questions, please contact our team: +33 (0)2 54 81 42 42.
Hôtel La Clef des Châteaux has no lift. The 2 PMR rooms (Chambre Standard) are located on the ground floor of the annexe building, accessible at ground level. To assess whether the hotel meets your specific needs, we invite you to contact our team directly, who can advise on available facilities and guide you to the most suitable room.
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
Activities & discoveries
Hôtel La Clef des Châteaux is an ideal base for discovering the Loire Valley's natural and heritage riches.
- Bicycle rental (standard, electric, children's) delivered to the hotel — Les Vélos Verts: from €18/person/day
- Canoe-Kayak on the Loire, day or sunset trips — Val des Châteaux: on request
- All-terrain electric scooters — Trott'in Loire: on request
- Châteaux & wine cave excursions by trilingual minibus — Eco Shuttle Blois: from €25/person
- La Maison de la Loire — nature and Loire heritage activities: free
- Guided tour of the Chambord biscuit maker (3 min walk) — the story of the Palet Solognot and tasting: from €4/person
See also: our parking & access information
Yes, Hôtel La Clef des Châteaux offers bicycle rental in partnership with Les Vélos Verts, delivered directly to the hotel. Standard, electric and children's bicycles available (trailers and follow-me attachments also available). From €18/person/day — ideal for exploring the Loire riverside and château routes.
Château de Chambord is just 3 km from the hotel — approximately 3 minutes by car or bicycle. We offer skip-the-line tickets to visit Chambord without queuing, at €21/person. Ask at reception. For groups, organised trilingual minibus excursions are available from Blois — from €25/person.
Yes, Le 1519 restaurant offers picnic hampers ideal for walks along the Loire, hikes or journeys:
- Évasion Offer (sandwich, dessert, 45g crisps, 50cl water, fresh fruit): €15/person
- Escapade Gourmande (wrap, Nordic bread or salad, dessert, 45g crisps, 50cl water, fresh fruit): €19/person
Hampers presented in kraft paper bags. Ask at reception or contact us at contact@laclefdeschateaux.fr.
Need more information?
The Hôtel La Clef des Châteaux team is available 24/7 to answer all your questions.
- Phone: +33 (0)2 54 81 42 42
- Email: contact@laclefdeschateaux.fr
- Website: www.hotel-la-clef-des-chateaux.fr
- Address: 14 Rue de Chambord, 41250 Maslives
For seminar and event enquiries, please contact our team directly at reservations@laclefdeschateaux.fr.
Hôtel La Clef des Châteaux is located at 14 Rue de Chambord, 41250 Maslives (Loir-et-Cher), 3 km from Château de Chambord, 10 km from Blois and 2 hours from Paris via the A10 motorway. Free private parking makes arriving by car straightforward. Our team is available to help you plan your journey: +33 (0)2 54 81 42 42.
